Legal Information
Terms of Use
▸
Welcome to the Faial Veg website.
This website is operated by FAIAL VEG, SOCIEDADE UNIPESSOAL, LDA.
By using this website, the User accepts these Terms and Conditions, as well as the Privacy Policy and the Cookies Policy.
Browsing the website implies full acceptance of these conditions.
Responsible Entity
▸
FAIAL VEG, SOCIEDADE UNIPESSOAL, LDA is the entity responsible for this website and for all content made available on it.
Identification details:
Company name: FAIAL VEG, SOCIEDADE UNIPESSOAL, LDA
Tax ID (NIPC/NIF): 518107930
Registered / Fiscal address: Rua Conselheiro Medeiros, 35, 9900-144 Horta, Faial Island, Azores, Portugal
Email: faialveg@gmail.com
Phone: +351 913 548
Information and Content Updates
▸
Faial Veg strives to ensure that all information presented on this website is correct, up to date and accurate. However, details such as prices, product availability, ingredients or descriptions may be changed at any time and may not always reflect the most recent situation.
Some products may also vary depending on the season or the availability of ingredients.
All information provided has a purely informative purpose.
To confirm orders, prices or any additional details about the products, the User should contact Faial Veg directly through the official communication channels.
Website Operation and External Links
▸
Faial Veg does not guarantee that the website will always be available or free from technical issues. Temporary interruptions may occur due to maintenance, updates or situations beyond its control. Access may also be affected by network limitations, device incompatibilities or other external technological factors.
The website may include links to external platforms, such as WhatsApp and Instagram, provided solely to facilitate contact. These platforms are managed by third parties and are not under the control of Faial Veg, which assumes no responsibility for their operation, content, policies or terms of use.
By accessing any external link, the User acknowledges that they are leaving the Faial Veg website and are subject to the terms and conditions of the external platform.
Intellectual Property
▸
All content on this website, including texts, images, photographs, graphic elements and the logo, is the property of Faial Veg or is used with the permission of the respective rights holders.
No content may be copied, reproduced, modified, distributed or used for commercial purposes without prior written authorization from Faial Veg.
The User agrees to respect these rights and not to use any content from the website in a way that infringes the intellectual property rights of Faial Veg or third parties.
Warranty and Limitation of Liability
▸
All information provided on this website is for informational purposes only and is intended solely to present the products and services of Faial Veg.
This website does not process online sales, does not handle payments, and does not constitute a purchase contract.
Despite efforts to ensure accurate and up-to-date content, errors, inaccuracies or changes may occur without prior notice, particularly regarding prices, descriptions, ingredients or availability.
As an informational website, Faial Veg does not guarantee continuous or uninterrupted access, and temporary interruptions may occur due to technical issues, maintenance or content updates.
Final Provisions and Applicable Law
▸
Updates to the Terms:
Faial Veg may update or amend these Terms and Conditions at any time, whenever necessary to reflect changes to the website, the services provided, or to ensure compliance with applicable legislation.
Changes take effect upon their publication on this page. By continuing to use the website, the User automatically accepts the most recent version.
Processing of Personal Data:
The processing of personal data follows Faial Veg’s Privacy Policy.
The website does not collect personal data automatically. Whenever the User voluntarily provides data, for example by contacting via WhatsApp or email, such data is used solely to respond to the request and is processed in accordance with the GDPR and applicable legislation.
Applicable Law and Competent Court:
These Terms and Conditions are governed by Portuguese law.
For any matter related to their interpretation or application, the competent court is the one corresponding to the registered address of Faial Veg.
Alternative Dispute Resolution (ADR):
Under Law No. 144/2015, the User may seek assistance from an Alternative Dispute Resolution (ADR) entity.
The list of authorised entities is available on the Consumer Portal (www.consumidor.gov.pt).
Faial Veg is not a member of any ADR entity.
Electronic Complaints Book:
Faial Veg complies with applicable legislation and provides access to the Electronic Complaints Book, available at:
www.livroreclamacoes.pt
It can also be accessed through the website menu under FAQ → Complaints Book.