Legal Information
What Data We Collect
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This website collects only browsing data through Google Analytics. This data may include device type, browser, approximate location, pages visited, and time spent on the website.
All collected data is anonymous and used solely for statistical purposes and to improve the website’s performance.
Google Analytics uses cookies. The User may accept or refuse these cookies in the consent notice when entering the website, and may remove or block them in the browser at any time.
Processing of Personal Data
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The Faial Veg website is purely informational and does not automatically collect personal data. There are no forms, user accounts, or any system that stores data on the website.
Faial Veg only has access to personal data voluntarily provided by the User when contacting via WhatsApp, Instagram, email, or phone.
Any data provided is handled in accordance with the GDPR and Portuguese legislation. This data is not shared, transferred, or sold to third parties. Sharing only occurs when strictly necessary to meet legal obligations, such as issuing invoices with a tax number.
Additional information regarding the sharing of browsing data can be found in the section “Data Sharing and International Transfers.”
Purpose of Data Processing
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Personal data is only processed when the User provides it voluntarily, namely when contacting Faial Veg via WhatsApp, Instagram, email, or phone.
The data provided is used exclusively to:
– respond to the User’s request
– clarify questions
– provide product information
– follow up on orders made through direct contact
Faial Veg never sells or shares personal data and does not analyse User data to draw conclusions about preferences or behaviour.
Personal data is only shared when legally required, such as for issuing invoices with a tax number.
Legal Basis for the Processing of Personal Data
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The processing of personal data by Faial Veg complies with Regulation (EU) 2016/679 (GDPR) and Law No. 58/2019.
The processing of data provided by the User is based on:
– The voluntary consent given when contacting Faial Veg via WhatsApp, Instagram, email, or phone.
– Compliance with legal and tax obligations, namely when invoicing with a tax number is required.
These are the only legal bases applicable to the processing of personal data by Faial Veg.
Security and Data Retention
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Faial Veg processes personal data securely and uses only recognised external platforms, such as WhatsApp, Instagram, and email, which apply their own protection measures.
The website does not store personal information or keep data in its own systems.
The data provided by the User remains only:
– for the time needed to respond to the request or follow up on the order
– for the period defined by the platforms used (such as WhatsApp, Instagram, or email)
Once no longer needed, the data can be deleted at the User’s request, whenever this is technically possible on the respective platform.
User Rights
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The User has the right to control their personal data, as provided for in the General Data Protection Regulation (GDPR).
The only records kept are those that remain automatically on the contact platforms, such as WhatsApp, Instagram, or email, and are used solely to respond to requests and manage orders.
The User has the right to:
– Access the data they have provided and request information about it.
– Correct inaccurate or outdated data.
– Request the deletion of messages or information sent, whenever this is technically possible on the platform used.
– Request that no additional record be kept after the end of the communication.
The User also has the right to:
– Restrict the processing of their data, where this right applies.
– Object to the processing of their data, where applicable.
– Request a copy of the data they have provided, where applicable.
– Lodge a complaint with the competent supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD), if they believe their rights are being violated.
To exercise any of these rights, the User may contact:
📧 faialveg@gmail.com
📞 +351 913 548 186
Data Sharing and International Transfers
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The browsing data collected through Google Analytics is shared with Google, which acts as a data processor.
Since Google is based in the United States, the data may be transferred outside the European Economic Area (EEA).
These transfers follow the safeguards required by the GDPR, including Standard Contractual Clauses and other legally accepted mechanisms.